We are now able to offer a remote control service that is capable of seeing your computer through firewall's/proxy internet servers by initiating the connection from the client (you). Clicking the DOWNLOAD link will trigger the download of a file which you should save onto your desktop or wherever you will remember. Once downloaded you should OPEN the Zip File by double-click. Inside this .zip file (Intramanga_LiveHelp.zip) there you will find another file called 'Connection-to-Intramanga'. Double-clicking this file will trigger the request a connection with our computers. There may be a number of connections options (not always) , please choose the correct option by clicking on it. In most cases it will be the main office but when advised you should connect to another office. This type of connection ensures that we can only operate your PC with your permission and you can disconnect it at any time. Please note that it will be necessary to telephone or contact us LIVE , before the connection of a session so that I can make sure my system is listening for your call and that you are connecting to the correct office. This system will give you a faster and cheaper ( saves time and car-costs ) real-time support and solution to most small problems. It will also give us the possibility to keep the maintenance of your computer(s) up to date. | 
